Last updated: 29 September 2026
Shipping and fulfilment
We fulfil orders using our own or partner stock and, for selected made-to-order merchandise, Printful and other fulfilment partners. Because items may be produced or shipped from different locations, one order may arrive in more than one parcel.
Estimated delivery times
Printful-fulfilled items: Printful currently states that most orders are fulfilled within approximately 2–5 business days. Shipping time is additional and depends on the destination, product, fulfilment location and carrier. For Denmark, Printful may show shipping estimates in the order flow or shipping calculator that vary by product and route.
Where a specific estimate is shown at checkout, that estimate takes precedence over general guidance on this page. Delivery estimates are not guarantees and may be affected by peak periods, carrier delays, customs or events outside reasonable control.
Shipping charges
Shipping charges are calculated and shown at checkout before payment.
Tracking
Where tracking is available, we send tracking information after the parcel has been dispatched.
Incorrect addresses and unclaimed parcels
Please check your delivery address carefully before completing checkout. If a parcel is returned because the address was incorrect or incomplete, or because it was not collected, reasonable additional shipping charges may apply before reshipment.
Delays, loss and damage
If a parcel is materially delayed, appears lost, or arrives damaged, contact us at contact@shop.visitbornholm.com with your order number. For damage, please keep the packaging and send clear photos where possible.
For online consumer purchases, we remain responsible for the goods until delivery to you or a person designated by you, unless you independently choose a carrier that we did not offer.